⚖️Privacy Policy

At TAND3M, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our platform, participate in token sales, or use our services. By using the TAND3M platform, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

We collect different types of information to provide you with our services and to improve the TAND3M platform. The types of information we collect include:

a. Personal Information

This refers to information that can be used to identify you personally, such as:

  • Name

  • Email address

  • Contact information

  • Wallet address (TON or other compatible wallets)

b. Non-Personal Information

This is information that cannot be used to personally identify you and is collected for analytical or operational purposes:

  • Browser type and version

  • Device type (desktop, mobile, tablet)

  • Operating system

  • IP address

  • Usage data (pages visited, time spent on the platform, interactions with features)

c. Transaction Data

We collect data related to your transactions on the platform:

  • Amount of TONcoins or tokens transferred

  • Transaction IDs and timestamps

  • Smart contract interactions

d. KYC (Know Your Customer) Information

For certain token sales or regulatory purposes, we may collect KYC information such as:

  • Identity verification documents (passport, driver’s license, national ID)

  • Proof of address (utility bill, bank statement)

2. How We Use Your Information

We use the information collected for the following purposes:

a. Providing Services

We use your personal information to:

  • Facilitate token sales and other platform interactions

  • Process your transactions on the platform

  • Verify your identity (if KYC is required)

  • Provide technical support and customer service

b. Platform Improvement

We may use non-personal information to:

  • Analyze user behavior to improve platform features and services

  • Monitor platform performance and usage trends

  • Troubleshoot technical issues

We may use your information to:

  • Comply with legal obligations, such as anti-money laundering (AML) and counter-terrorism financing (CTF) requirements

  • Ensure compliance with local regulations related to token sales and cryptocurrency transactions

d. Communication

We may use your contact information to send:

  • Updates about the platform and new features

  • Notifications about upcoming token sales and projects

  • Responses to support requests or inquiries

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:

a. Service Providers

We may share your information with third-party service providers who assist us in providing our services, including:

  • Payment processors and blockchain services

  • KYC verification services

  • Cloud storage providers

These service providers are required to adhere to strict confidentiality agreements and can only use your information for the purpose of providing services to TAND3M.

We may disclose your information if required to do so by law or if we believe such action is necessary to:

  • Comply with a legal obligation

  • Protect the security or integrity of our platform

  • Protect the personal safety of our users

  • Prevent fraud or other illegal activities

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change and ensure your privacy is protected.

4. Data Security

We take the security of your information seriously and implement the following measures to protect it:

a. Encryption

All personal information and transaction data transmitted through the platform are encrypted using industry-standard protocols (such as SSL/TLS) to ensure secure transmission.

b. Data Storage

We store your information on secure servers with robust access control measures. Only authorized personnel can access your personal data, and they are required to follow strict confidentiality guidelines.

c. Wallet Security

We do not store your private keys or seed phrases. It is your responsibility to securely store and manage your wallet credentials. If you lose your wallet access, we cannot recover your funds or tokens.

d. Monitoring and Audits

We regularly monitor our systems for vulnerabilities and perform audits to ensure the security of our platform and user data.

5. Retention of Information

We will retain your personal information for as long as necessary to provide our services or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

a. Access

You have the right to request access to the personal information we hold about you.

b. Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

c. Deletion

You have the right to request that we delete your personal information, except where we are legally required to retain it.

d. Objection and Restriction

You may object to the processing of your personal information or request that we restrict how we use it.

To exercise any of these rights, please contact us at contact@tand3m.io.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the platform. Cookies help us:

  • Remember your preferences

  • Provide personalized content

  • Analyze traffic and usage trends

You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of the platform.

The TAND3M platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through the platform. Please review the Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at contact@tand3m.io.

Last updated